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    July 12

    Portal Integration, Social Networking and Partner Relationship Management(PRM) Accelerator for Microsoft Dynamics CRM 4.0 very soon!

    The social networking accelerator is very nice and only targeting twitter for now but Microsoft is planning to target the rest of the Social networking sites.
    Read here

    Microsoft CRM 4.0 Nice Addons List (Part 2)

      Hi again everbody this part 2 of the Microsoft CRM 4.0 Nice Addons List :)  You can check on Part 1 Here
     
    2. Microsoft Dynamics CRM 4 Audit Plugin (similar to the business Data Auditing of Microsoft)
     
    This plugin is very nice and I think more efficent than the business Data Auditing for Microsoft but it has one limitation which is when you need to apply the auditing on an entity in Microsoft CRM 4.0 you will have to register the plugin by yourself to all the messages that you want to track in other words this tool will be perfect if it has an administration interface.
     
     
    3. Microsoft Dynamics CRM 4.0 Bulk Import and Export tool (very nice and powerful tool)

    Makes it easier for people to update and/or export data from Microsoft Dynamics CRM 4.0. You won't need to do everything manually. Let the computer do the work, you do the thinking. It's developed in C# on the microsoft CRM SDK.
     
     
    4. Microsoft Dynamics CRM 4.0 Documentation Generator (very nice and powerful tool)
     
    This tools generates documentation from an exported CRM 4.0 XML customizations file that works as an addons on top of Excel 2007:
    • Forms - including Tabs, Sections, Field Names, Types and Descriptions
    • Picklists - List Picklist Field Names, Text and numeric Values for Picklists on a form
    • Scripts - Extract the scripts associated with the Form/Attributes on the form. (This is still a work in progress)

    Download Microsoft Dynamics CRM 4.0 Documentation Generator!

     

    5. CRM Picklist XML Generator (will save you huge amount of time while customizing picklist values)

     

    This tool is created to help CRM Developers to easily convert the picklist values into CRM XML format that can be easily embedded into the Customization.xml file, instead of inserting the values one by one through the Forms Generator in Microsoft Dynamics CRM 4.0 which will take a long time in the case of Countries picklistfor example.

     

     

    Download CRM Picklist XML Generator!

     

    wait for Part 3 will be publish within couple of days.

    Microsoft CRM 4.0 Nice Addons List (Part 1)

    Hey everybody, I've been planning to write this post out from quite a while and finally I managed to complete it and it's basiclly gathering all the nice addons that I've been through that can assist CRM developers, consultants and customers to have better solutions, so here it is with no particular order:
     
    Hint:
     
    I collected those addons from Code plex and code gallery
     
    1. Accelerators for Microsoft Dynamics CRM
     
    CRM Accelerators are a range of add-on solutions developed for Microsoft Dynamics CRM 4.0 customers and partners. Each accelerator is available at no cost and will showcase how the Microsoft Dynamics CRM 4.0 platform can be configured and extended to broaden marketing, sales and service capabilities. Microsoft Dynamics CRM customers and partners are encouraged to further extend these accelerators to meet their specific business needs. Each accelerator will be fully supported as per any other customization for Microsoft Dynamics CRM that follows SDK guidelines. Additionally, all samples are supplied with full source-code so they can be extended further to meet specific customer requirements.
    they include the following accelerators:
     
    a. Notifications
     
    The CRM notifications accelerator allows users to subscribe to the CRM “business events” that are significant to them, e.g. a salesperson is interested in new leads and opportunities assigned to them whereas a customer service representative is interested in new service cases assigned to them. Once the user has subscribed (each user manages their subscription profile) to the types of events that are important to them they can elect how they want these event notifications to be delivered. Notifications are delivered via a Really Simple Syndication (RSS)feed and can be consumed with many desktop tools including Microsoft Outlook 2007 or the standard newsfeed Windows Vista® gadget.
     
     
    b. Event Management (Very important and almost complete!!!)
     
    The event management accelerator gives organizations the ability to manage the planning, execution, tracking and reporting requirements for events. The event management accelerator focuses on three areas of event management, namely:
    • Event Planning - logistics around an event such as:
      • Booking the venue
      • Presenters
      • Catering
      • Presentation content preparation
    • Event Attendance - all aspects around managing the attendees such as:
      • Inviting the target audience via phone, fax, letter and email
      • Managing registrations via phone, letter, fax, email and web
      • Tracking all people who actually attended the event
    • Event Review – Microsoft Dynamics CRM reports that measure the effectiveness of the event:
      • How many people attended the event?
      • What was the revenue impact of the event?

    A core component of the event management accelerator is the web registration portal that customers and partners can deploy to allow web registration for their events and track these registrations in Microsoft Dynamics CRM.

    The solution also consists of a plugin to manage registration counts and waitlists.
     
     
    c. Extended Sales Forcasting (Very important addon too and you need to install it as It provides the tools and guidance you need to benefit from industry leaders Miller Heiman, SPI Solution Selling, and Target Account Selling (TAS))
     
    The extended sales forecasting accelerator enriches the out-of-the-box sales forecasting capabilities in Microsoft Dynamics CRM 4.0. Principally, sales users of Microsoft Dynamics CRM can review their individual sales pipeline and quickly classify opportunities as committed, excluded or upside. Sales managers can monitor and track sales targets, budgets and performance against these forecasts for specific time periods (e.g. months and quarters).

    Underpinning these capabilities are new Microsoft Dynamics CRM 4.0 reports that summarize sales performance for the organization as a whole or for individual salespeople.
     
     
    d. eService (Self Customer portal )
     
    The eService accelerator for Microsoft Dynamics CRM 4.0 provides customer self-service capabilities (via a web portal) as a configurable out-of-the-box offering.
     
    The eService accelerator is planned to be released as Out of the box feature with CRM 5
     
     
    e. Analytics R2 (released June 23 2009) (very nice addon)
     
    This is release 2 of 3 for the Analytics Accelerator for Microsoft Dynamics CRM 4.0. This release incorporates some bug fixes to the existing dashboards for SQL Server 2005. It also introduces a set of dashboards for SQL Server 2008.

    The following future releases are going through final testing and packaging and will be available soon:
    • R3 delivers more advanced SQL Server Analysis Services (SSAS) capabilities as well as Microsoft Office PerformancePoint Server scorecards

    Download Analytics R2!

     

    f. Enterprise Search R1
     
    This is Release 1 of 2 of the Enterprise Search Accelerator for Microsoft Dynamics CRM.

    The enterprise search accelerator allows Microsoft Office SharePoint Server (MOSS) customers to view and search for Microsoft Dynamics CRM data directly from their SharePoint portals. By combining these two technologies users from different areas of the business will be able to:
    • View and edit any Microsoft Dynamics CRM data such as accounts, contacts, opportunities, sales orders, invoices, service cases and any custom entity data through MOSS.
    • Launch a MOSS search which can return documents, emails, web content and Microsoft Dynamics CRM data.

    The enterprise search accelerator provides one enterprise portal that users can search and view important customer information and documents from several sources within the organization. Additionally, the technology, Business Data Catalog (BDC), and techniques used with this accelerator can be employed to surface data from other line of business applications to further enrich the MOSS portal.

    The BDC makes it easy for people to connect to, find, and act on information stored in structured line-of-business systems (such as Microsoft Dynamics CRM) by using a declarative framework to securely integrate them into search results. With the BDC customers and partners can configure actionable audience-specific portals, dashboards and mash-up interfaces for this data without writing any code.

    Release 1 (this release) includes key documentation on how to deploy MOSS Enterprise Search connecting to Microsoft Dynamics CRM on the standard Microsoft Virtual PC demonstration image.

    Release 2 will provide additional documentation and tools to allow you to customize your enterprise search solution for different customer and partner requirements.
     
     
    g. Business Productivity Newsfeed
     
    The Business Productivity Newsfeed Accelerator turns Microsoft Dynamics CRM 4.0 into the hub of business activity, letting users keep up to date on events happening across the organization. The Business Productivity Newsfeed Accelerator drives user adoption by presenting CRM data to users in a way that is appealing and interactive, drawing them into the application and encouraging use.

    NB: Currently this version of the Business Productivity Newsfeed Accelerator will only work with the On-Premiseedition of Microsoft Dynamics CRM 4.0.
     
     
    h. Business Productivity workflow Tools
     
    The Business Productivity Workflow Tools Accelerator provides additional workflow step actions for customers to configure their workflow processes. Each custom action provides additional capabilities around string handling, mathematical functions and HTML hyperlink creation. Once this accelerator is installed workflow designers within Microsoft Dynamics CRM have more flexibility in terms of the processes they can manage through workflows. 

    NB: Currently this version of the Business Productivity Workflow Tools Accelerator will only work with the On-Premise edition of Microsoft Dynamics CRM 4.0.
     
     
    i. Business Data Auditing
     
    The Business Data Auditing Accelerator provides basic audit capabilities for organizations using Microsoft Dynamics CRM. The accelerator takes a snapshot of a record whenever the relevant event occurs within the system such as Create, Update, Assign and Delete. Through workflow, auditing can be configured for any entity and any trigger event.
     
     
    wait for Part 2 will publish within couple of days.
     
    July 11

    Microsoft Dynamics CRM 5 : The Appealing Business Application

    watch Humberto Lezama Guadrrama in pdc 2008 talking about CRM 5.0

    RELEASE - White Paper v2: Optimizing and Maintaining Microsoft Dynamics CRM 4.0

    Microsoft MS CRM E2 team has released v2.0 from document of optimizing and maintaining Microsoft Dynamcis CRM 4.0 read and download from here
    July 06

    Microsoft Launched UPdate Rollup 4.0 for CRM 4.0

    Download rollup 4.0 for Dynamics CRM 4.0 from here 

    to know more about it read 
    July 05

    CRM 5 - Secure Code on the Server from Channel 9

    In this video on channel 9  Andy Bybee (Principal Program Manager Lead), Allen Hafezipour (Senior Program Manager) and Nirav Shah (Senior Dev Lead) Andy Bybee (Principal Program Manager Lead), Allen Hafezipour (Senior Program Manager) and Nirav Shah (Senior Dev Lead) are talking with Ben Riga about how the CRM 5 improves the security of code by basiclly implementing the following :
    • 1st layer is .NET code access security
    • then using Windows security: putting code within its own machine and isolating access to databases or machine services
    • and finally for multi-tenant environment preventing one tenant’s code from touching the data or code from another tenant

     

     

    Triggering CRM 4.0 workflows using Javascript

    While I was reading some articles I came across this article that explains how you can use Javascript for triggering CRM 4.0 workflows, I knew about this feature long time ago but I haven't had the time to write down in an article so here it is
     
     
    Enjoy :)

    Microsoft CRM 5.0 new features

    we waited too long for Microsoft to release some of the info about the new features in CRM 5.0 and finally they did :)
    Here's what they planned for CRM 5.0:
    1. Better Office integration – particularly Outlook and Office 14
    2. Ribbon UI – easy to find features
    3. Streamlined UI – less pop-ups and clicks to complete common tasks
    4. Improved personalisation – including views
    5. SharePoint integration for document management
    6. Improved BI – simple data visualisation for everyone
    7. Workload management – for users
    8. Contact/Account management – hierarchy and relationship visualisation
    9. Team-based collaboration – including team selling
    10. Call centre and unified communications enhancement
    11. Improved knowledge management
    12. Extended outbound marketing – including attachments on email templates
    13. Recurring activities
    14. Data auditing
    15. Extended use of Windows Workflow Foundation
    16. Reusable and dynamic picklists
    17. Streamlined management of multi-tenanted environments
    18. Improved virtualisaiton with Server 2008
    19. Improved data management and BI with SQL 2008
    20. Updated BizTalk adapter
    21. Self service portal for the users (it was one of the accelerators launched on www.codeplex.com)

    and you can also check them in details from UK CRM Blog http://blogs.msdn.com/ukcrm/archive/2008/11/10/what-s-new-in-crm5.aspx